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You know you are working in digital marketing when you are actually excited about visiting the Google office. Well, that was me this morning, especially as they have just moved their London office to a brand new building near High Holborn. It’s so new I can even forgive Google for not having it on Google Maps – I’m just bitter because Google maps led me to a small theatre near Covent Garden…
Once you are close, you can’t miss the building; covered as it is with multi coloured panels. Google occupies 5 floors of this huge Lego like structure. Inside it was as you’d come to expect a Google office to look like, a very modern and eccentric feel, everything from the hexagon ping pong table to the inflatable lights was very Google. I was even impressed by the meeting room’s industrial feel – which I discovered later is just temporary while decoration is under way, embarrassing.
‘Search Insights’ by Sarah
Throughout this presentation Sarah used a very good example on how we can use tools such as Google Insight and Keyword Tool to look into market trends, compared to 5 years ago where the only options might be consumer focus groups or market surveys.
Niamh Mohan on ‘Precise Targeting’
This session focused on the use of different types of targeting within the Google Display Network, splitting into content targeting and audience targeting. Some interesting facts in the introduction were:
Other highlights of the session include:
Below is an example on how you can use targeting to enhance your campaigns:
You purchase a large chocolate heart from an online luxury chocolate store for your girlfriend on Valentine’s Day, his cookie is placed in a remarketing list, you are remarketed to buy roses for Valentine’s Day, during Easter you are remarketed with ads to buy Easter eggs from he same chocolate store.
We were treated with cup cakes and sushi by Google during the lunch break, the sugar high from the cup cakes really helped with concentration during the second half – don’t know if this was part of Google plan for the day.
‘It’s all about ROI’ by Ben Hawksworth
Next up is one of my personal favourites of the day. This presentation focuses on outcomes and key metrics, with measurability using Google solutions. Some key points to take away are listed below:
Using the factors above you can split your conversions into micro and macro, this can help you to focus on how to separate channels drive different types of site actions, and ultimately lead to purchase.
Use the following to help create a measurement framework for your conversions:
To help improve your conversions you can use some of the Google tools such as enhanced CPC bidding and Display Campaign Optimizer.
Google Analytics with Daniel Gilbert
In this session Daniel outlined some features of analytics that will help you to get most from your data to enhance your campaign performance, highlights are listed below:
The four different types of goals are: URL destination goal, time on site goal, pages/visit goal and event goal.
Use this to isolate your most valuable visitor segments, such as: why are they converting? What was their visit like? And where did you come from? Or if they did not convert, what were they trying to do and why did they not convert?
Multi Channel Funnels
Multi channel funnels reports enhance the ability to optimise cross channel media spend via conversion attribution. It also shows how media channels (paid / organic search, referral, email, social, display) work together so you can make more efficient budgeting decisions.
Check out Anna’s post on Multi Channel Funnels for more details and a presentation!
In today’s multichannel world, there are mountains of data which provide insights into how users have interacted with your business and their path to conversion (or non-conversion). It is important to understand performance with multichannel marketing, which can be achieved through attribution modelling. Attribution refers to assigning credit to something (a channel, touchpoint, etc.) for the role it played in the final conversion. An attribution model is a rule, or set of rules, that assigns this credit correctly to the right channel or touchpoint.
For a long time, Bing, the UK’s second-largest search engine, has been underappreciated and, in some instances, even ignored. Often regarded as the inferior search engine to market leader Google, Bing has historically struggled to appeal to many in the digital world. Most PPC analysts would give justified reasons for neglecting Bing for so long; these include the volume of traffic and the user experience just not matching up to Google. However, the validity of these assessments is now diminishing. Bing has grown and improved rapidly in the last couple of years; if you are not integrating it into your comprehensive digital marketing plan, you run the risk of missing out on a large portion of your chosen market and significant revenue.