Koozai > About > Our Koozai Values

Our Koozai Values

We’re so much more than just another digital marketing agency. Read all about Koozai and discover what makes our team tick below.

At Koozai we believe the values of our team are what defines us and sets us apart. To give you a flavour of who we are, we’ve set out below our mission, vision, and the core values embodied by the Koozai team.


Koozai’s overall vision statement is simple – to raise the standards of digital marketing in the industry overall and to help businesses to grow and outshine their competition online.


So, what’s our mission? In a nutshell, Koozai provides results-driven, trusted, and bespoke digital marketing services to SMEs and larger businesses in the UK. Koozai’s specialists are driven to help businesses to thrive online through well-thought-out digital strategies that are tailored to their goals. At Koozai, we don’t take a one-size-fits-all approach and will treat every brand as if it was our own.

Our Core Values

There are many values that are important to us, our team, and our clients. However there are four core values that we all agree Koozai stands for above all; Support, Knowledge, Responsibility, and Creativity.


Support is all about going the extra mile for clients and each other. We take the relationships with each other, clients, and stakeholders seriously – and care about the outcomes for their business, not just the work at hand. Our clients often tell us that this makes us easy to work with, however we believe that fostering these values makes good business sense for everyone too. 


Investing in our knowledge, learning, and digital expertise is key. From SEO or PPC to PR, content marketing, or web design, it’s our industry experience, skill, and specialist ‘know how’ that drives results for our clients. Our digital marketing specialisms are our passion and is typically why businesses choose to work with us. It’s at the heart of who we are. 


Key to being responsible is also being open, honest, and taking ownership of everything we do – from the work we produce for clients to how we treat each other. This also means staying focused on the results, communicating with others professionally, being respectful of others, and being transparent about expectations, reporting, and the advice we give.


To us, creativity is all about thinking outside of the box to smash our digital marketing goals. Every digital marketing success story started out as a brilliant idea. But ideas are a dime a dozen, and we know that it’s the combined power of creative talent, critical thinking, and digital expertise that empowers us to work together to sort the wheat from the chaff and make campaigns that stand out from the crowd.

Living By Our Values

Just having brand values doesn’t mean an awful lot unless you’re also prepared to live by them. That’s why we’ve created a set of ‘Koozai’ rules that we try to live by every day…

  • Go the extra mile. Be Kind and support each other and your clients.
  • Focus on your Objectives. Tailor your approach to address business goals and challenges.
  • Embrace creativity. Think Outside the box to create bespoke, evidence-led ideas that deliver.
  • Be responsible for your work and Zero in on the results.
  • Be open, transparent, and Act to build trust with one another, clients, and stakeholders.
  • Stay on top of your game and Invest in your digital knowledge, experience, and expertise.

Check out our about us page to find out more about Koozai, our industry experience, the Koozai team, and the actions we take to live by our brand values.

Get in Touch

Our team of experts is here ready to help you maximise your ROI and inject new marketing strategies into your business. Get in touch to find out more.

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