Koozai > Services > PR > Crisis Communications PR Agency Services

Crisis Communications PR Agency Services

Experienced online PR and reputation management professionals. Here to help you protect your brand or respond to a PR crisis.

Crisis Communications PR Agency Experts

We are an experienced, full-service digital marketing agency with a PR department that is experienced in handling media crises. We understand that a poor reputation isn’t just about vanity – left to fester and a PR crisis and alter trust in your business and hit your bottom line. From Crisis PR strategy and responding to the media about negative coverage through to helping you manage your brand reputation possible PR issues for your business – we’re here to help.

Since 2006, we have been trusted by hundreds of brands to smash their PR and digital goals – from SMBs and start ups to big brands. Our campaigns have been recognised with national accolades such as The Drum Awards and UK Search Awards – and we’ve spoken at major global marketing conferences too.

Trusted by 100s of brands.

Crisis Communications PR Services

Our digital branding and brand marketing services are here to position your brand with the right audiences across online platforms – whether that be on your website, social media, through PR, or other online and offline marketing activity.

From website design and development to logo design, brand messaging, tone of voice and brand positioning through to brand content and PR services – we specialise in getting brands to better communicate their brand identity and offering to the right audiences.

Our core branding and brand marketing services include:

Crisis PR Response & Management

From responding to a PR crisis in real time to helping you prepare for and potential threat to your brand’s reputation – we’ll bring our experience and knowledge of the media to the table to help you navigate negative publicity. Whether it’s PR consultancy on how to respond to bad publicity, or handling your press office and enquiries directly – we’re here to help.

Brand Reputation Management

If your business has been hit by negative publicity, then protecting or rebuilding your brand will be front of mind. Our PR experts are here to help and can implement bespoke PR campaigns aimed at rebuilding your credibility or brand image in the media – helping your business to regain trust or customer confidence.

Media & Spokespeople Training

From advice on how to respond to a PR crisis through to media training and consultancy for your spokespeople when talking to the media – we can work with you to identify your key spokespeople and ensure they’re armed with the right talking points when in contact with the media.

PR Issues Identification & Planning

Preventing a PR crisis is often less costly for businesses in the long run. We’ll use our PR experience and analyse market research and your business, to help you identify any significant PR issues for your organisation. We’ll then work with you to create a plan for minimising the risk of a PR crisis – and pre-prepare a strategy for responding to one quickly and effectively, if needed.

If you’re looking for more information on dealing with a crisis through PR, here are our top 10 tips for SMEs.

Our services are rated over 4.5/5 on Google.

Ready To Start?

Our awesome team are here ready to strap a rocket to your digital marketing campaigns, so what are you waiting for?

We create cutting edge, award-winning digital marketing campaigns

Digital Marketing Audits

Are you a UK business that needs some expert help to uncover what’s holding your digital marketing back? Let us show you!


Call us on 0330 353 0300, email info@koozai.com or fill out our Contact Form.

Map of Hampshire Digital Marketing Agency
Hampshire Digital Marketing Agency
Merlin House 4 Meteor Way Lee-on-the-Solent, PO13 9FU, UK
Map of Lancashire Digital Marketing Agency
Lancashire Digital Marketing Agency
Cotton Court Business Centre Church Street, Preston Lancashire, PR1 3BY, UK
Map of London Digital Marketing Agency
London Digital Marketing Agency
Albert House 256 - 260 Old Street London, EC1V 9DD, UK

Unlike 08 numbers, 03 numbers cost the same to call as geographic landline numbers (starting 01 and 02), even from a mobile phone. They are also normally included in your inclusive call minutes. Please note we may record some calls.

Circle Cross