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On the 2nd day of Christmas Koozai share 2 user experience tips:
Build a Text Based Site Map
Large, complex sites should always have a site map. Don’t let your visitors feel their way through the site, if they are lost or confused, a site map will help them find their way.
Use Consistent Navigation
People are impatient, and therefore so are the users of your website. Don’t confuse people by making them learn new site navigation when they have just made sense of your current one. Use obvious and consistent navigation throughout your whole site, and always have a link to your homepage from every page on the site.