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Digital Account Manager

Your chance to work for an award winning digital marketing agency in our London or Southampton office.

About Us

Koozai is a respected Digital Marketing Agency based in London, Southampton & Newcastle. We specialise in helping businesses to connect with their customers online.

We provide a range of services including Search Engine Optimisation (SEO), Paid Search, Paid Social and Content Marketing for leading brands such as Papa Johns, Red Funnel, BGL Group and Trevor Sorbie, to name a few.

What it’s Like to Work at Koozai

The Role

We are looking for an experienced Account Manager to join our small yet growing agency to lead the strategy for our exciting range of clients. This role can be based from either our Southampton or London office.

You will confidently maintain and develop our existing relationships with our clients and be well versed in our core offering, being able to develop strategies to achieve the desired results.

You will be the main bridge between our clients and the SEO, Paid Media and Content Marketing teams making sure that everyone is on the same page and working towards the same goal.

Customer service and client relations is something that we pride ourselves on at Koozai and you will be instrumental in making sure this is kept to the high standard that we expect.

You will attend regular meetings with clients, create reports and present results, new concepts and strategies.

When appropriate, you may need to meet with clients outside of working hours for client entertainment and relationship building.


Duties and Responsibilities

Your responsibilities will include, but will not be limited to, the following:

  • Establish, build and expand key relationships with our clients
  • Identify new opportunities to guarantee our clients are getting the maximum benefit from our services and working relationships
  • Ensure we deliver on time, on budget and to our high standards
  • Translate the clients’ needs and goals into a clear and achievable road map
  • Anticipate and address any potential issues before they develop
  • Liaise with our in-house teams to deliver the services required
  • Client entertainment where and when required
  • Monthly executive reporting

Required Skills

The successful candidate should be able to demonstrate the following:

  • At least one years’ experience in a similar role, agency side
  • An in-depth understanding of the various digital marketing disciplines, mainly SEO, Paid Search, Paid Social and Content Marketing
  • High level of experience in planning and presenting digital marketing strategies
  • Proven track record of managing multiple key client accounts
  • Experience using Google Analytics to measure and report on results as well as other relevant tools and services

Personal Skills

You will have:

  • Exceptional time management skills
  • Outstanding organisational skills, attention to detail and the capability to prioritise work
  • Ability to work to tight deadlines and deliver results
  • Capability to work as a team player whilst being able to work on set individual performance goals and KPIs
  • Commercial awareness to drive businesses forwards
  • Excellent written and verbal communication and literacy skills
  • Impeccable command of the English language
  • Proactive approach to workload and new ideas

An Amazing Range of Benefits

So, now we’ve got what we need from you out of the way, we can tell you what you get just for working at Koozai. In fact, there’s so much (including a very competitive salary) that you’ll have to find out more here.

What Next

To apply for this position, please send us your CV along with a 300-word covering letter explaining why you would be suitable for this role.

Above all, be creative and don’t be afraid to show us your personality; we want to see someone that is talented, motivated and looking to soar in their career.

If this is you, get in touch.

No recruitment agencies please

Apply Now

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